Recognized Experts

Our senior EMS billing staff have over 30 years of combined experience in EMS billing services.  A key component of Pridemark’s success is due to the expertise we have in billing for our services. Our extensive experience in ambulance billing, as well as overall ambulance operations gives us a unique ability to offer not only ambulance service billing, but also general ambulance consulting. 

 

MICHAEL W. DONNER
President and Chief Executive Officer

Mike began his EMS career in 1982 as an EMT with a small private ambulance service in Southern California. In 1983 he attended the Santa Ana College fire academy where he earned a Firefighter I designation, then graduated from Daniel Freeman Hospital’s Paramedic Program in 1985. He worked as both a paramedic and a firefighter until 1989. In 1990 he was hired to run a small ambulance company that was acquired by LifeFleet Ambulance, and in 1992 he was promoted to Corporate Risk Manager for LifeFleet.

After LifeFleet was sold in 1994, Mike took a year off to play golf. In late 1995, he re-entered the ambulance industry as Regional Risk Manager for MedTrans, and was transferred to their Denver operation. After the announced merger of MedTrans and AMR in early 1997, he partnered with Jeff Forster and a few other individuals to form Pridemark.

In addition to the certifications mentioned above, Mike has an Associate’s degree in Public Safety/Fire Science, and a Bachelor’s degree in Business Administration.

Click here for the resumé of Michael W. Donner

 

NANCI FORBES

Director of Human Resources Nanci joins the Pridemark Team with four years of medical social work experience and 20 years with a large insurance company. The past 12 years, she has been in Human Resources. She has extensive experience and is considered a subject matter expert in the areas of Employee Relations and Performance Management. Additionally, she has years of general management experience and a specific expertise in the development of training programs for management teams. Nanci is a graduate of the University of Delaware and is proud to be a “Fightin Blue Hen”. When not working, Nanci enjoys entertaining friends and family, which includes her husband Rick and son, Geoffrey, and playing in the snow!

Click here for the resumé of Nanci Forbes

 

Tom Radcliffe
Information Technology Manager

Tom ran his first ambulance call in 1976 in Seattle, Washington. After 12 years he became a dispatcher and quickly moved up to Director of Communications. He worked for Careline as the Director of Deployment Systems, installing computer aided dispatch systems all over the country. He worked as the Great Lakes Regional Director of IT for AMR. He left AMR as the National Director of IT Support Services to start his own web design business. But he found he really missed the medical transportation business and became the first IT Manager for Pridemark in August, 2006.

Click here for the resumé of Tom Radcliffe